The Royal Haciendas Resort & Spa
客人怎么说
We LOVE Royal Haciendas! This was our 6th trip. It's SO family friendly, the staff is INCREDIBLE! The pools are awesome - we were sad to see the beach being eroded by the water/climate change. But we had a WONDERFUL time as usual!! Thank you!
Marissa
2024年4月
Beautiful property, very clean and the staff was very friendly . What I was most impressed about was how accommodating the restaurants were with our gluten allergies. Everywhere we went, they had plenty of options as well as specific gluten free foods that could be ordered like pancakes, pizza and pasta. It may take a while to get the food to you but it was worth it and we were so appreciative! They also had the best overall food of any all inclusive I have ever been to, even the buffet was excellent.
Duell
2023年4月
I'm usually a little skeptical with All inclusive and tend to not use big hotels. This place is one of the few places I'd actually go back to. The staff were great the facilties were great and food was also fantastic. Yes the buffet is pretty standard as are most places. The Mexican nights were the best. Their pizza bar was bang on. The little bar that done Tostadas were the best I've had. Prawns were 👌🏼👌🏼. They also held bbqs most days with a changing menu. The stars of the show were the two bookable restaurants that were included with the all inclusive. Kinoko and Las Murales. The food at these two places were fantastic, the Fillet i had at Las Murales was probably one of the best I've had. Not to mention the activities they had daily keeping both kids and adults entertained, whether it was water polo, basketball, volleyball or other water activities. As well as beach volley ball.
Rikki
2025年8月
Beautiful hotel with everything you need for a family stay. Two pools with easy beach access, great casual dining, and two fine dining restaurants (reservations required)—Los Murales was a standout. The beachside cabana breakfast had a bit of everything (excellent food), and Saul truly went above and beyond. He has excellent people skills, was always smiling, and made our mornings feel special every day. In the evening, Pablo made our pizzeria experience just as memorable. The hotel is clean, welcoming, and the staff is fantastic.
David
2025年8月
Excellent villa units, super clean and perfect for a family…
Mauricio
2023年8月
Good value for money. Good food. Liked their fresh juice bar.
Kairat
2023年9月
Clean Good pools
Nicolas
2023年7月
The staff was awesome. They were very welcoming and attentive to our needs and likes. The property is along a stretch of the coast that has very large amounts of seaweed but the company has mitigated its impact with barriers off shore. The ocean view is spectacular and the resort itself is a real beauty.
Heather
2025年9月
We would definitely recommend this hotel. The customer service was excellent and the facilities were great. Food was really good too with a different themed night for dinner every night e.g. BBQ night, Mexcian night, Asian night. The pools were fantastic with a 25m length pool for adults plus a mini water park for kids plus two larger pools for both kids and adults. The beach was nice with food and drinks served to your sun lounger. Our 2.5 year old toddler loved the Kids Club events in the evening. Plus it's a nice space for a little bit of time out of the sun if you need it!
Gina
2023年8月
Liked - place is spotless and very well maintained, staff constantly cleaning the grounds throughout our stay. - Staff are all great - really friendly and welcoming - Food overall great, particularly the breakfast - You could get loungers at any time of the day - Habachi grill was great fun with the kids - our chef was amazing! - The view from our room (E333) was incredible, we could watch the sunrise every morning - Rooms are huge, little dated but we enjoyed the space - Beach is small but well maintained with powdery sand Disliked - the hotel had lots of time shares and those guests get preferential treatment - e.g. booking the a la carte restaurants before hotel guests meaning that even when we called up at exactly 8am to book the latest availability all of the good times were already taken. We were also offered to join a sales presentation and advised that they could help us get restaurant bookings and deals on trips if we went, we declined as we weren’t interested in time share. But I don’t think hotel guests shouldn’t have to do anything to be able to get support like this. It wasn’t a hard sell but we weren’t big fans of this aspect. - kids weren’t allowed to sit at the swim up bar, which was annoying as ours like to join in with the fun. They were also quite strict on kids playing whilst on each others shoulders etc which as the pools had tonnes of space seemed unnecessary.
Oliver
2025年4月